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Post by Ashley Benlove on Mar 22, 2007 6:49:37 GMT -5
Maybe he can switch out his modem with a new one?
I had some issues with a website last week, and spent 2 hours on the phone with TWC last Friday because I couldn't get into diaryland.com via I.E. but it worked on the AOL browser. Luckily, it corrected itself by Saturday morning, and no other action was needed. From what I understood, the reason that I couldn't get into the website had to do with my IP address, and apparently, whatever happened, it was able to work.
Maybe switching out the modems will work?
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Post by captainkodak1 on Mar 22, 2007 8:18:39 GMT -5
Grandpa RD is supposed to call me on the phone sometime today. He's going to let me know what is going on. I do know some of it appears to be some virus he may have. As of now, it doesn't look good about him being able to reconnect in the near future. As soon as I hear from him I will let everyone know.
The Captain
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Post by Ashley Benlove on Mar 22, 2007 10:29:33 GMT -5
Eek, a virus.
That sounds bad. That was one of the theories that was going on with my unable to connect to diaryland sitch last week.
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Post by Adam on Mar 22, 2007 12:26:25 GMT -5
I was talking to RD just now on IM and we think we may have found a solution.. we'll find out shortly... He's running a system restore right now.
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Post by Adam on Mar 22, 2007 22:13:42 GMT -5
I just went to look at RD's support request on the Proboards' Support board, and it looks like he could be back as early as tomorrow.. Depends on how long it takes to get it reviewed and taken care of.
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